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Problems and disputes

When the work and the expectation miss each other.

TASK keeps offers, approvals, status changes, messages, proof, and payment events together so a concern can be reviewed fairly.

Which task is it about?

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Start with the task record

Tell us what happened, what was agreed, and what remains unresolved. Include photos or other evidence when relevant.

Review and resolution

TASK may ask the customer and helper for context, pause payment actions, request a correction, or issue a provider-supported refund where appropriate.

Chargebacks

A payment dispute may pause related tasks and require evidence from the task timeline. Do not submit duplicate claims for the same issue.