Archived version 2026-09-09
Terms of service
A clear agreement for requesting, coordinating, and paying for real-world work on TASK.
Who operates TASK
Task Marketplace LLC operates TASK. These Terms, the Safety rules, Cancellation & Refunds policy, and Disputes policy govern your use of TASK. Providers also accept the Provider Agreement. The Privacy Policy explains our information practices. The legal service seller is identified in your task agreement or invoice. If Task Marketplace LLC is itself the seller, it has that seller's obligations as well as the platform's obligations.
Eligibility and your account
You must be at least 18 and able to enter the agreement to publish a request, provide work, or reserve an appointment, including as a guest. Representing a business requires authority to bind it. Keep account information accurate and credentials private; report unauthorized access promptly. One account may hire, work, or do both. Passive viewing does not require an account or an age declaration.
What TASK provides
TASK helps turn a request into a defined scope, connects eligible people, records agreements, and coordinates status and payment instructions. Availability depends on the particular place, time, and work. Sending a request does not guarantee a match, a professional qualification, arrival, or completion. Providers choose which work to offer for and accept. The actual relationship and applicable law determine each party's duties; the marketplace label does not override them.
Your agreement for the work
A private draft is not a published request or purchase. Review the outcome, inclusions, exclusions, timing, location, people, equipment, materials, completion evidence, and maximum price before sending. TASK may select eligible offers within the approved maximum according to the disclosed matching process. Direct requests intentionally target one provider. A selected person is not cleared to start until the required team and funding are ready. The recorded agreement identifies the accepted sellers and their shares.
Fixed prices and changes
Marketplace tasks have a maximum combined customer total of $500, including every provider and applicable mandatory charges. TASK charges no marketplace commission. Each seller pays their actual Square processing costs. An AI estimate is not a binding offer. Higher offers, extra work, replacement costs above the existing budget, or material changes require new approval before proceeding. Splitting one task or substituting an invoice to evade the limit is not permitted. Accepted, earned, and replacement shares count toward the same whole-task maximum.
Goods, taxes, and expenses
A customer purchases and prepays goods directly with the merchant. The service agreement does not authorize providers to front purchases or claim automatic reimbursement. Service charges and goods purchases are separate. Required taxes and mandatory charges must be resolved and included in the approved service total. Each party remains responsible for tax reporting or collection assigned to it by law; these terms do not transfer a platform's statutory obligations to a provider.
Card storage, holds, and separate sellers
Square handles payment card details. Saving a reusable card and authorizing a task are separate approvals. The payment screen identifies the sellers, their fixed shares, combined total, and permitted card use. A task with multiple independent sellers can create separate holds, charges, statements, and processor receipts. A card hold is not escrow or a completed charge. Work starts only after the required authorizations are verified. Failed or uncertain operations are reconciled before retry. Your bank controls when a canceled hold disappears.
Proof, review, and payment release
Every assignment requires appropriate completion evidence, which can be a note, checklist, receipt, or privacy-safe photo. Your authenticated task page is the authoritative location for completion notices. Once all required proof and the review notice are available there, its displayed 48-hour review period begins. We separately attempt your enabled notifications; email is not guaranteed. You may approve completion earlier or report an issue. Without an open issue, your funding approval authorizes capture after that period. An issue pauses automatic release. A hold's expiry never permits early capture or a shorter review period.
Safety and regulated work
Provide accurate task details, lawful instructions, safe access, and information that materially affects the work. Do not continue work that is unsafe. Providers must meet applicable licensing, permit, insurance, competence, and other requirements. A willing provider or a checkbox is not a substitute for a required credential. Some tasks need eligibility review before publication or assignment. A specific credential badge describes only the check shown; TASK does not promise universal background checks, insurance, or professional verification.
Personal appointments and arrival links
A time-only personal reservation does not require payment or an account and does not itself create a paid marketplace job. Keep its private management link secure. A separate task or invoice requires an explicit agreement. Calendar export does not synchronize another calendar's busy time. Arrival links show the sender's shared ETA and freshness, not a guaranteed arrival or continuously running background tracker. Share recipients can forward a link, so share it only with intended people. Stop-sharing and expiration end access.
Invoices and external payments
A separately approved personal invoice identifies the actual seller, agreed work, amount, and due date. Square hosts its payment page. Creating a share link does not authorize TASK to contact the recipient, automatically charge a saved card, or send reminders. Cash or Zelle recorded by the seller is an external payment record, not verification by Square. The same work must not have two live payment obligations; uncertain or partial payments must be resolved before converting an invoice into a funded task or vice versa.
Your content and reviews
You retain rights to your content. You grant TASK the limited rights needed to store, process, display to authorized participants, and transmit it to operate the requested service and address disputes, subject to Privacy. Do not upload material you lack permission to share. Marketing use of a personal photo or testimonial requires separate permission. Reviews must reflect genuine eligible work. They are hidden until both eligible sides submit or 14 days pass. Skipping does not create a rating. We may remove unlawful, abusive, private, or fabricated material using consistent rules, not merely because an opinion is negative.
AI and connected services
AI can make mistakes. Review generated scope, prices, facts, and recommendations before relying on them. TASK's general chat is not a substitute for a licensed professional and does not create a professional relationship. Do not place passwords, card numbers, sensitive case records, or unnecessary personal information in prompts. Connected AI clients receive only the permissions you grant; opening an external AI application does not connect your TASK account. You can revoke access. Third-party services apply their own terms and privacy practices.
Restrictions and account action
Do not use TASK for illegal services, fraud, harassment, discriminatory conduct prohibited by law, collecting another person's private information without authority, circumventing security or payment controls, or violating another person's rights. We may limit a particular action or suspend an account to address a concrete safety, legal, fraud, or material contract problem. We provide the reason and a review path when lawful and practicable. Suspension or revised terms do not remove access to reporting, privacy requests, refunds, or existing obligations.
Responsibilities and limits
To the extent allowed by law, TASK does not warrant uninterrupted service or outcomes controlled by another person and excludes indirect or consequential loss arising from those excluded commitments. These limitations do not exclude fraud, willful injury, statutory liability, or any other liability that cannot lawfully be limited, and do not remove agreed payment or refund rights. There is no general dollar cap on all legal claims in these Terms. You are responsible for losses caused by your own unlawful conduct, material breach, or infringement, and will reimburse resulting third-party claim costs only to the extent legally attributable to that conduct; this is not an indemnity for TASK's own nonwaivable liability.
Changes and the whole agreement
We identify policy versions and effective dates and make prior published versions available. Material changes require acceptance for new agreements or material changes to work; an existing agreement keeps its recorded terms and payment authority. Invalid provisions are limited or severed only as permitted by law, preserving the rest. A failure to enforce a provision once is not a permanent waiver. These Terms and the specifically accepted task documents form the agreement for the covered service, subject to rights that cannot be waived.
Disputes and contact
The Disputes policy provides good-faith informal resolution and available courts or small claims, without compulsory arbitration. Task Marketplace LLC, 22072 Monico Dr, Moreno Valley, CA 92557. Help: support@task.com.ai. Privacy: privacy@task.com.ai. You may also use TASK's Help page without accepting revised terms.
Effective September 9, 2026 · Version 2026-09-09. Policies and archived versions
Task Marketplace LLC22072 Monico Dr, Moreno Valley, CA 92557
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